AI Chatbots
An AI operator that answers a customer at 2am, quotes the price and captures their contact details — for WhatsApp, Instagram and your website.
While you're replying, the customer goes to a competitor
Most enquiries arrive outside working hours and repeat the same handful of questions: how much, is it in stock, where are you, how do you deliver. An operator retypes the same answer every time, and a late reply is simply lost. An AI chatbot takes over that repetitive layer and hands anything complex to a human.
Who it's for
- Businesses fielding dozens of identical questions on Instagram and WhatsApp
- Shops losing enquiries after closing time
- Service businesses with constant price and availability questions
- Teams that want more volume without hiring more operators
What's included
A bot trained on your business
No generic answers: it is trained on your services, prices, opening hours and policies.
Channel integration
WhatsApp, Instagram Direct and an on-site chat window — we connect the channels you actually use.
Human handover
When the bot doesn't know or the customer insists, the conversation is passed to a person — nobody hits a dead end.
Lead capture
Name, phone number and request are collected inside the chat and sent to you — CRM, email or Telegram.
Three-language replies
Azerbaijani, Russian and English — the bot answers in whichever language the customer writes.
Conversation reporting
The most frequent questions and the cases the bot couldn't answer — we update the knowledge base monthly from that.
How we work
Collect the real questions
We pull actual questions from your existing chats — the bot is built on your customers' wording, not an invented script.
Knowledge base
Services, prices, terms and policies are structured; we define what the bot must say and what it must not.
Build and integrate
The bot is connected to the chosen channels, with human handover and lead notifications wired up.
Trial phase
It is tested against real enquiries and wrong or incomplete answers are corrected.
Launch and monitoring
It goes live; we watch the conversations for the first weeks and refine the answers.
What you get
- Night and weekend enquiries no longer go unanswered
- Operators freed from repetitive questions
- Contact details captured automatically from chats
- The same correct information across every channel
- A real picture of what customers are asking
Pricing
The price depends on the number of channels, the size of the knowledge base and any CRM or order-system integration. Monthly model usage is calculated separately and quoted in advance.
Need this service?
Let's discuss your project — we'll provide a concrete proposal within one business day.
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